3rd Party Tested
Manufactured in the USA, UK, and Netherlands
Over 75,000 five star reviews
Last updated: 15 September 2026
We are committed to safeguarding the privacy of our website visitors and customers. This Privacy Policy explains how personal information is collected, used, stored, and protected when you visit or make a purchase through www.pureclinica.com and its subdomains (the "Website").
This Website is operated by, and orders placed on it are sold by:
Kinetic Forward LLC
Registered in the State of Wyoming, USA. Filing ID 2026-001886947.
Registered office: 30 N Gould Street, Suite R, Sheridan, WY 82801, USA.
Mailing address: 1317 Edgewater Drive, #2177, Orlando, FL 32804, USA.
“Pureclinica” is a brand name and intellectual property owned by:
Kinetic Forward LLC
Registered in the State of Wyoming, United States of America.
Filing ID 2026-001886947.
Registered office: 30 N Gould Street, Suite R, Sheridan, WY 82801, USA.
Customer service and certain operational services may be performed by Pureclinica EU OÜ or other authorised service providers acting on behalf of the applicable seller of record.
You can contact us at any time:
The entity you contract with, and the entity responsible for your personal data, depends on your delivery location:
| Your delivery location | Seller of record |
|---|---|
| United States and rest of world | Kinetic Forward LLC |
| United Kingdom | Pureclinica EU OÜ |
| European Union | Pureclinica EU OÜ |
For orders delivered in the United States and the rest of the world, Kinetic Forward LLC is the seller of record and is responsible for your personal data. Orders delivered to the United Kingdom or the European Union are sold by Pureclinica EU OÜ, which acts as data controller for those orders.
The applicable seller and contracting entity is also confirmed during checkout and in your order confirmation.
Where one of these companies processes personal data on behalf of the other, it does so as a service provider or processor under written contract.
We may collect, store, and use the following categories of personal information:
Information about your visits to and use of the Website, including:
This information is used to administer the Website, improve usability, analyse performance, and support security and fraud prevention.
Information relating to purchases or attempted purchases, including:
Information you provide when:
We do not ask for, and do not require, information about your health in order to sell you a product. If you choose to include health information when contacting customer support, we use it only to answer your enquiry.
We do not collect Social Security numbers, driver's licence numbers, precise geolocation, biometric data, or account credentials for other services.
Personal information submitted through the Website may be used to:
Where UK or EU data protection law applies to your order, we rely on the following legal bases: performance of a contract, our legitimate interests in operating and securing the Website, your consent for marketing and non-essential cookies, and compliance with legal obligations.
We use cookies and similar technologies to improve functionality and performance.
Cookies help us:
Category 1 – Strictly Necessary Cookies
Required for essential site functions such as secure checkout.
Category 2 – Performance Cookies
Collect anonymous usage data to improve Website performance.
Category 3 – Functionality Cookies
Remember preferences and settings to enhance your experience.
Category 4 – Advertising Cookies
Used to measure advertising performance and, where enabled, to show you relevant advertising on other sites.
You can change your cookie preferences at any time using the cookie settings link on the Website. Most browsers also allow you to refuse cookies, though disabling them may reduce Website functionality, including the ability to place orders. We honour Global Privacy Control (GPC) signals where your browser sends them.
We do not store personally identifiable information directly in cookies.
We do not store credit or debit card information on our Website.
Payments are processed securely by third-party payment providers, including PayPal, Amazon Pay, and card payment gateways. These providers process payment data in compliance with applicable banking and security regulations, and under their own privacy policies.
In the twelve months before the date of this policy, we have disclosed the categories of personal information described in section 3 to the following categories of recipients, for the business purposes described in section 4:
We may also disclose personal information where required by law, in connection with legal proceedings, to establish, exercise, or defend legal rights, or in connection with a sale or transfer of business assets.
We do not sell personal information for money. Some US state privacy laws define "sale" and "sharing" broadly enough to include the use of advertising and analytics cookies for cross-context behavioural advertising. You can opt out at any time using the cookie settings link on the Website, by sending a Global Privacy Control signal, or by emailing info@pureclinica.com with the subject line "Do Not Sell or Share".
We do not knowingly sell or share the personal information of consumers under 16 years of age.
We may use trusted third-party service providers, including:
All service providers act on documented instructions and under written contracts that restrict their use of personal information to the purposes we specify.
Your information may be stored or processed in the United States, the United Kingdom, the European Union, or other jurisdictions where our service providers operate.
Where personal data is transferred outside the UK or EEA, we apply appropriate safeguards, such as the UK International Data Transfer Agreement or the UK Addendum, or the European Commission's Standard Contractual Clauses.
We keep personal information only as long as necessary for the purpose it was collected:
Information that is no longer needed is deleted or anonymised.
We take reasonable technical and organisational precautions to prevent loss, misuse, or unauthorised access.
All electronic transactions are encrypted using SSL technology.
You are responsible for maintaining the confidentiality of your account password. We will never ask you for your password.
Depending on your state of residence, you may have the right to:
To make a request, email info@pureclinica.com or use the contact form. We will verify your identity by asking you to confirm information already associated with your account or order. An authorised agent may submit a request on your behalf with written permission.
We respond within 45 days, and may extend once by a further 45 days where necessary, telling you if we do. If we decline your request, you may appeal by replying to our response; we will answer an appeal within 45 days. Residents of some states may then contact their state Attorney General.
If your order was sold by Pureclinica EU OÜ, or you are otherwise covered by UK or EU data protection law, you have the right to request access, correction, deletion, restriction of processing, data portability, to object to processing, and to withdraw consent to marketing at any time. We respond within one month.
If you are not satisfied with our response, you may complain to a supervisory authority:
You may also delete your account through your user profile where available. We do not charge a fee for standard requests unless permitted by law.
This Website is not directed to children, and we do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with personal information, contact us at info@pureclinica.com and we will delete it.
We may update this Privacy Policy from time to time by posting a new version on the Website. The date at the top of this page shows when it was last changed. Where changes are significant, we will notify you by email or through a notice on the Website.
This Website may contain links to third-party websites. We are not responsible for the privacy practices or policies of third parties.
If you have any questions about this Privacy Policy or our data practices, please contact us:
Kinetic Forward LLC
Registered in the State of Wyoming, USA. Filing ID 2026-001886947.
Registered office: 30 N Gould Street, Suite R, Sheridan, WY 82801, USA.
Mailing address: 1317 Edgewater Drive, #2177, Orlando, FL 32804, USA.
Pureclinica EU OÜ
Tartu mnt 67/1-13b, Kesklinna linnaosa
Tallinn 10115, Harju maakond
Estonia
Estonian registry code: 16444667
Estonian VAT number: EE102508219
UK VAT number: GB 491 2793 64
Personal information on this Website may be collected and processed by: